Freedom Plasma - Fayetteville, NC - Reviews, Appointment & Contact (2024)

Courtney Conn

First time donating at this facility. Honestly, it went really smooth and quick. Daeja was such a sweet person. She did my physical part. The lady who poked me did an amazing job as well. She did it in one go. I believe everyone referred to her as Ms. Kay. The only reason I did not give 5 stars is because I noticed a lot of the girls working did not have a filter for their face. There were a lot of eyes rolling and snarky facial expressions. Other than that, smooth process, in and out quick.

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Ny Y

I wanted to like it here until they screwed me over with a lab error on their part and with all my proof and my Dr. Calling them, they defer me based on their mistake. Again I have my solid proof . The floor staff are great but with any plasma center, you never know if a lab tech will mess up and your blood sample gets contaminated and you have to fight and prove you are healthy. I’m at another center now and good riddance here.

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Khaf-Rayay Em Ahabu

Staffing is a hit or miss most days. The mixture of good to bad is about 20 to 80. The people that stick you basically do whatever they want – stick people that sat down before you and all. I literally seen them tell higher ups they wasn’t sticking ppl if they put them in there section because they simply didn’t want to – multiple times. The girls in the front talk more then they work and have attitudes to men, especially black men, for no reason. Only reason, I don’t give it 1 star is because the people that are good are really good. Even they say they don’t like the bad seedlings sprouting around.

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KJ C

Place is awesome and full of great staff.

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Maria Procopio

I have been going for a few months now and things have been so much better,the way you have to make an appointment makes life so much easier for continues donar. The environment with all the girls and the two gentlemen is awesome. This is the one place out of all of the plasma centers I will continue to come to.

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amanda gedraitis

Overall I’m happy with the professionalism and donor fees/referral bonuses.

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anastacia conner

It has been about 3 years since I last donated at the Grifols donation centers and stopped due to constant pain caused and ridiculous wait times. I decided to try again with a new place as they are right up the street from my house. I was in and out of there in less than 2-1/2 hours as a new donor, no pain from needle insertion, no sickness after donation, no bruising/swelling, or anything I usually got from the other place. Definitely worth the visit even if you’re short on time

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sarah Eli

Be prepared to call at least ten times before someone answers the phone. I called two days in a row and spoke to a rude person for about thirty seconds just once. That was only after calling nineteen times, just to schedule an appointment. And don’t expect a call back even if you do bother to leave a message, it won’t happen.

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Juss Rich

I came in Tuesday as a new donor and Kia assisted me with enrolling and the process was very smooth.; she also screened me and when she did my finger stick I barely felt it which I appreciate because other centers would stick me 3 times I am very happy with the entire process I had a very nice experience and the phlebotomist that stuck me was so patient because my veins are hard to find but Chanel was excellent I will be back to this center great staff is hard to find!

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Courtney Sistrunk

Nikel is awesome. She is very caring and concerned about donors comfort. The first time she stuck me I didn’t even feel it. This is the second time she has stuck me and it was just a little pinch.

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