Homewood Suites by Hilton Lansing Eastwood Reviews: 79 Verified Reviews Latest 2024 | Trip.com (2024)

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Verified reviews

This hotel is great .. great location . Nice common areas and activities . The rooms are very nice and hotel staff is amazing.

Beautiful hotel and room, great breakfast. We had adjoining rooms perfect for the family. Kitchen is a plus with small children.

Heres the deal. The hotel is nice, really has potential to be great. Our room wasnt very clean, we only had 2 towels for 6 guests. No sheets for the pull out sofa, and the floor was super sticky. The young man that was working was very nice and did help get us towels and cleaned the floor but the room should be stocked and ready for the guests losted on the reservation. The pool was cloidy and green so we didnt get to use that even though that was a big part of why we booked. And then bfast was supposed to go until 9:30am but thwy started tearing it down at 9am. A couple of guests walked down and seen the half bar and left. The beds were some of the worst. There were a couple points i did like, decor was nice, room set up was great, shower worked well and drained and they had 2 rolls of tp open. None extra tho. Ultimately ifthe management was better, this hotel could be great.

The pool was green. The bathroom in my room had some mold in the shower and rust marks on the wall behind the toilet.

My daughter had an amazing time celebrating her birthday, maybe next time the pool will be open with our next stay.

The pool was green, I would say the breakfast was not very impressive. The bed was dirty we couldn’t find the blind to pull down so therefore it was like sleeping in the parking lot. The lights were so bright through the window. The dishwasher was full of dirty dishes that we had no clean dishes. I felt like the maid they had to continue to go down to the desk to get towels, etc..Now for the good! The girls seem to work hard at the desk and we’re very nice, however, we left with 2 credit card bills showing 70 some dollars each when she said it would only be $72 as a whole due to all the trouble why I walked away from the desk leaving it that way I’ll never know it irritates me at this point. I’m hoping Julie will take care of the situation and make the necessary credit card changes. We shall see. The coffee was good I thank you for that.

Room was very rundown. Peeling wallpaper. Ironically, had same exact room as 4 months ago & tape used for decorations of some sort then by someone else was still on the wall!! Blind broke & fell down in Bedroom at 2am & I had to sleep with the parking lot light shining in my face. Family of 4 & only 2 bath towels in the room, so had to request more multiple times.

We have a large family and we have repeatedly chosen to stay in a one bedroom suite here as it is the most comfortable with the most room in comparison to other hotels in the area from our experience. Also we love the location. We love the service there and the rooms. The cost is typically affordable too. Usually we enjoy breakfast at the hotel but this last time everything was cold and not much variety. Staff was also just in the kitchen not coming out to check or replensish anything so we were out of the staples like milk, cream cheese, hot water. That aside we will continue to stay here and hope these things get worked out.

I was in town for a performance at the Wharton Center in East Lansing The hotel was a short, relatively easy drive away. Very nice property. Clean. Easy access from the Highway. I would stay here again.

Inside building had very nice design and decor.

People doing burnouts in the parking lot, screaming in the parking lot- both happened around 10pm. Staff members passing out paychecks right next to the person attempting to check my family in.

Great location, very nice lobby and recreation area. Was able to secure an early check in, much appreciated since we just finished a marathon run. Upon arrival, strong smell from in room dishwasher. Dishwasher full of food and dirty dishes. Attempted to run the dishwasher would not work. We called the front desk, manager came to room attempted to run the dishwasher, she was very apologetic, however dishwasher still did not run. She promised to add point to our Hilton loyalty rewards card. She also offered to move us, group of 5 of us post marathon were already relaxing and didn’t not want to pack up and move. Hopefully we will be rewarded well for tolerating the smell of of a dirty dishwasher. We did notice food smeared on room blinds, very obvious. The ice machine did not work on our floor, manager did bring ice our room. I give the manager 5 stars the housekeeping 0.

Everything about the hotel stay was excellent! I do not normally give excellent ratings in all areas but this hotel and staff from the front desk worker to the janitor to the breakfast staff everything and everyone was excellent. They deserve a 10 plus score.

Tv Remote control didnt have a backing so they used blue painters tape to hold the batteries in. Super cheap and trash. Toilet ran non stop, riom smelled like cigarette smoke. Peep hole filthy.

Close to great shopping and restaurants